Paris Baguette

Shania Vios 3 months ago

I want to express my deep disappointment regarding my experience today. My family has been loyal customers for years, continuing to visit even after moving 21 miles away, but our experience today has changed that. While celebrating Father’s Day, my grandfather and I discovered mold on a slice of cake we were served. I am shocked that the staff could overlook something so hazardous and still serve it to a customer. When I called to report the issue, the only response I received was a brief apology and an offer for a refund. Given the severity of the food quality and the potential health risk involved, I find this response entirely inadequate and dismissive knowing it is “Father’s Day” I hope you will take this matter seriously and review your food safety protocols to ensure this does not happen to anyone else.

Ana 4 months ago

One of the best Paris Baguette locations in the San Jose area. It is clean and tidy—but that’s not the most important thing... what really matters is that the selection of pastries is larger than I’ve seen at any other branch of this chain! The staff is polite, and the drinks were prepared quickly. There is seating available both inside and outside the café. There was plenty of parking, even though it was a holiday weekend.

Hungry With The Munchies 5 months ago

I stopped in to this place to try it out and boy am I glad that I did. I came in for breakfast and tried the curry croquette and had the staff heat it up for me. WOW was it delicious. I would definetly recommend this place and come here again.

Zellina Padilla 7 months ago

This review is pertaining to my catering experience. I placed an online order for an office workshop. I specified that we needed vegetarian only options due to cultural sensitivities. Although my order arrived on time, the items itself did not adhere to my instructions. The receipt clearly marked “No Meat” but whoever packed the items must’ve missed it. I called right away and explained my distress. The person I spoke to was apologetic and worked with me to provide another option. The replacement arrived quickly and the delivery person was pleasant. The food was fresh, delicious, and the team enjoyed themselves. To top off my relief, we discovered how delicious the Lavazzo PB coffee collab is! Because of the great customer service and quality of items, I will consider catering with them again.

Rahul Tiwari 10 months ago

We ordered the White Ghost Vanilla Sponge/Chiffon Cake & Chocolate Dirt Worm Cake from PB for our son's 3rd birthday as well as the Halloween Party. We were impressed by the cake, the taste, the texture, presentation and overall sweetness levels. Handsdown we are not going anywhere else for a cake going forward. The service in the store was good, ordered their seasonal Butter Cookie Macchiato and that coffee beat my expectations. Loved it, went back for more. The ambiance in their store is always better than you typical cafe, the feel and the crowd looks decent. Overall, its a full 5 on 5 from us.